We know that convenience is important when ordering your smart devices and home automation products! While Oaknix works hard to deliver your orders quickly and reliably, here’s what you need to know about scheduling delivery times in Nigeria:
Can I Choose an Exact Delivery Time?
At this time, Oaknix does not support selecting an exact delivery time or specific hourly window at checkout.
✔️ Our deliveries are handled by GIG Logistics, one of Nigeria’s most trusted courier services.
✔️ Delivery times depend on:
⭐ Your delivery address
⭐ The courier’s daily route and schedule
⭐ Traffic and local conditions
✅ We aim to deliver as quickly as possible, but we can’t guarantee a specific hour.
How Will I Know When My Delivery Is Coming?
✔️ Once your order ships, you’ll receive a Shipping Confirmation Email with tracking details.
✔️ You may also receive SMS notifications or a phone call from the delivery driver on the day of delivery.
✔️ GIG Logistics typically contacts you before arriving to confirm that someone is available to receive the package.
✅ Make sure your phone number at checkout is correct so they can reach you easily!
What If I Miss the Delivery?
✔️ If you’re not at home when the delivery attempt is made:
⭐ The courier will usually call to try to arrange a better time.
⭐ In many cases, your package will be sent to the nearest GIG Logistics office in your state for convenient pickup.
✅ See our What If I Miss My Delivery? guide for more details.
Can I Request Special Delivery Instructions?
✔️ You can add notes at checkout with delivery instructions (e.g., “Call when outside” or “Leave with security”).
✔️ While we’ll share these notes with GIG Logistics, they cannot always guarantee special instructions will be followed exactly.
✅ The courier will do their best, but final delivery arrangements depend on their policies and local practices.
Future Plans
We know flexible delivery times are important, and Oaknix is:
⭐ Working closely with GIG Logistics to improve delivery coordination.
⭐ Exploring premium delivery options with more control for customers.
⭐ Planning features that may allow better scheduling in the future.
✅ Stay tuned—we’ll announce new delivery options on our website as they become available!
Need Help with Delivery?
If you want to:
⭐ Update your delivery address
⭐ Add special instructions
⭐ Check your delivery status
⭐ Find your nearest GIG Logistics office
✅ We’re here to help:
📧 Email: support@oaknix.com
📞 Phone/WhatsApp: +234 8057446078
💬 Live Chat: Available on our website during business hours
Oaknix – Smarter Living Starts Here.
Shop confidently at Nigeria’s No. 1 store for smart devices, IoT gadgets, and home automation solutions—delivered safely and reliably to you.